Terms of Service — Altifluence AI

Terms of Service

Welcome to Altifluence AI. These Terms of Service ("Terms") govern your access to and use of the Altifluence AI platform, website (https://altifluenceai.com), and all related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you may not use our Services.

1. Eligibility and Authority

You must be at least 18 years of age or older to access or use our Services. By using our Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. If you are using our Services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

2. Account Registration and Security

To access certain features of our Platform, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information to keep it accurate
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account

By creating an account, you consent to receive electronic communications from us, including service announcements, administrative messages, and (where you have opted in) marketing communications.

3. Privacy

Your use of our Services is subject to our Privacy Policy, which describes how we collect, use, and share your personal information. By using our Services, you acknowledge that you have read and understood our Privacy Policy.

4. Services and Licensing

Altifluence AI provides AI-powered business automation tools including AI chatbots, CRM, workflow automation, email and SMS marketing, scheduling, and analytics. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Platform in accordance with these Terms.

Your Content: You retain ownership of all content, data, and materials you upload or input into the Platform ("Your Content"). By using our Services, you grant Altifluence AI a nonexclusive, royalty-free, worldwide, fully-paid license to use, process, store, and display Your Content solely as necessary to provide and improve our Services.

Contact Data: Any contact data you provide or manage through our Platform will only be shared with third-party service providers as necessary to deliver the Services, in connection with a sale or merger of the business, or as required by law.

5. Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

  • Using our Services for any illegal or unauthorized purpose
  • Harassing, threatening, or intimidating other users or individuals
  • Impersonating any person or entity, or misrepresenting your affiliation
  • Accessing another user's account without authorization
  • Interfering with or disrupting the integrity or performance of our Services
  • Attempting to reverse engineer, decompile, or disassemble any part of our Platform
  • Sending unsolicited spam, bulk messages, or communications in violation of applicable laws
  • Using our AI tools to generate deceptive, fraudulent, or harmful content
  • Circumventing any security measures or access controls
  • Reselling, sublicensing, or redistributing our Services without written authorization

6. Terms of Sale and Subscriptions

Certain features of our Services are available through paid subscription plans. By purchasing a subscription, you agree to the following:

  • Subscriptions are billed on a recurring basis (monthly or annually, as selected)
  • Subscriptions auto-renew at the end of each billing period until cancelled
  • You authorize us to charge your payment method on file for recurring fees
  • All cancellation requests will take effect at the end of the then-current subscription period
  • Prices are subject to change with 30 days' prior notice
  • Refunds are handled on a case-by-case basis at our discretion
  • Non-payment may result in suspension or termination of your account

7. Intellectual Property

All content, features, functionality, software, designs, text, graphics, logos, and trademarks associated with the Altifluence AI Platform are the exclusive property of Altifluence AI and are protected by copyright, trademark, and other intellectual property laws. Your use of our Services does not grant you any ownership rights to our intellectual property.

You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of our software.

8. Third-Party Content and Services

Our Platform may integrate with or contain links to third-party websites, services, or content. We do not endorse, control, or assume responsibility for any third-party content or services. Your interactions with third-party providers are solely between you and the third party, and are subject to their own terms and policies.

9. Feedback

If you provide us with any feedback, suggestions, ideas, or recommendations regarding our Services ("Feedback"), you grant us an unlimited, irrevocable, perpetual, royalty-free license to use, modify, and incorporate such Feedback into our Services without any obligation or compensation to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Altifluence AI, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from or related to: your use of our Services, your violation of these Terms, your violation of any third-party rights, or any content you submit through our Platform.

11. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that our Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALTIFLUENCE AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE OUR SERVICES.

Our total aggregate liability for all claims arising from or related to these Terms or our Services shall not exceed the total amount you paid to us in the twelve (12) months immediately preceding the event giving rise to the claim.

13. Data Processing and Compliance

By using our Services, you consent to the processing and storage of your data in the United States. You are responsible for ensuring that your use of our Platform complies with all applicable data protection laws in your jurisdiction, including obtaining necessary consents from your contacts and customers.

You agree to comply with all applicable export control laws and regulations and shall not use our Services in violation of any anti-corruption or anti-bribery laws.

14. Dispute Resolution

All disputes, controversies, or claims arising out of or relating to these Terms or our Services will be resolved through confidential binding arbitration held in Prince George's County, Maryland, in accordance with the rules of the American Arbitration Association. Any claim must be filed within one (1) year after the cause of action arises, or the claim is permanently barred.

You agree that any arbitration will be conducted on an individual basis and not as a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Maryland, United States, without regard to conflict of law principles. For any matters not subject to arbitration, the courts located in Prince George's County, Maryland shall have exclusive jurisdiction.

16. Termination

Either party may terminate this agreement at any time. You may cancel your account through your account settings or by contacting us. We reserve the right to suspend or terminate your access to our Services without prior notice if you violate these Terms or engage in conduct that we determine, in our sole discretion, is harmful to our business, users, or third parties.

Upon termination, your right to use our Services ceases immediately. We will provide a reasonable period (not less than 30 days) for you to export your data following termination.

17. Amendments

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our Site, updating the "Last Updated" date, or sending you notice through the Platform or email. Your continued use of our Services after such changes take effect constitutes acceptance of the updated Terms.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and Altifluence AI regarding your use of our Services. These Terms supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.

20. Contact Us

If you have questions or concerns about these Terms of Service, please contact us at:

Altifluence AI
3523 Madison St.
Hyattsville, MD 20782
United States
Email: [email protected]